Overview
- How much does a canteen meal cost, and how can I pay?
- Where can I top up my canteen card?
- How do the self-service checkouts work?
- I am neither a student nor a staff member - can I still eat in the canteen?
- Can I take my canteen meal to go?
- What does the Studierendenwerk Koblenz pays attention to when shopping for groceries?
- How do I find out which ingredients and allergens a canteen meal contains?
- I cannot eat certain foods for health reasons - can I get a meal according to my needs?
- Can my child eat in the canteen at a reduced price/free of charge?
- How can I, as an organizer (internal to the university), pay for my guests in the canteen?
- Do I have to register as a university-internal organizer if I want to eat in the canteen with a larger group?
How much does a Mensa meal cost and how can I pay?
The menu price (main course incl. side salad or vegetable side dish and dessert) is currently (as of 01/2025)
- for students: 3.30 euros
- for staff: 5.30 euros
- for guests: 6.50 euros
Pizza/Flammkuchen and pasta al forno are now available as single dishes at the following prices:
- for students: 3.60 euros
- for staff: 5.60 euros
- for guests: 6.80 euros
Side salad and/or dessert can be added on request. The corresponding side dish prices will be charged:
Payment:
In our canteens and cafeterias, you can pay cashlessly using the integrated payment function in your student ID card. Your student ID card is therefore also your canteen card. You can top up your student ID card at the top-up machine, which you will find in front of or in our canteens and cafeterias - unfortunately, it is not possible to top up at the cash desks in the canteens and cafeterias. You can find more information about paying in our canteens and cafeterias here.
Where can I top up my canteen card?
You can top up your canteen card/student ID card at the designated machines using card payment (debit and credit cards, including contactless). Each campus also has a top-up machine that accepts cash (banknotes only, no coins). The minimum top-up amount is 10 euros.
Locations of machines with card payment:
- University campus: Cafeteria, Grüne Theke, library
- RheinMoselCampus: Entrance to the canteen, between the 1st and 2nd niche to the left of the canteen entrance, library
- RheinAhrCampus: Machine station at the canteen
Locations of machines with cash payment:
- University campus: Basement (UG) in building D
- RheinMoselCampus: Canteen
- RheinAhrCampus: Canteen dining hall
How do the self-service checkouts work?
The following steps must be followed for use:
- Place the tray under the scanner of the self-service checkout
- Check whether the checkout has correctly recorded all items and, if necessary, increase the distance between the items
- If everything has been recorded correctly, you can tap on "Continue".
- At the end, select the payment method (canteen card or debit/credit card) and place the corresponding card on the machine
Important: If you use a debit or credit card, the guest price will be charged!
I am neither a student nor a staff member - can I still eat in the canteen?
Guests—that means, anyone who is neither enrolled at nor employed by Koblenz University of Applied Sciences or Koblenz University—can pay in our dining halls and cafeterias using a debit card (e.g., Girocard/EC card) or a credit card (Visa/Mastercard).
Note: However, deposit refunds (for returnable bottles, reusable tableware, and cups) cannot be credited to debit or credit cards via our return machines or cash registers. As an alternative to returnable beverages, we also offer non-returnable cold drinks in our selection. However, if you do not want to forgo a returnable beverage, you may take the bottle with you as compensation.
In the dining halls, the guest rate is automatically charged for our meal plans when paying with these cards. Students and staff should therefore continue to pay with their dining hall card to receive the discounted prices.
In addition, guests who regularly eat at our dining halls and cafeterias can obtain a guest card from the designated card-loading machines and load it with a minimum deposit of 10 euros. Since the card machine does not give change, any difference is credited to the card balance. We recommend an initial top-up of at least 20 euros—this covers both the deposit and a guest meal (price: 6.50 euros). At the RheinAhrCampus in Remagen, guest cards can be purchased at the cafeteria.
You can return your guest cards during opening hours at the service office to Anna Aldorf (Uni-Campus & RheinAhrCampus) or to Jutta Kurth (RheinMoselCampus). Any remaining credit, including the deposit, will be refunded to you there.
Can I take my canteen meal to go? What kinds of reusable containers are available?
Of course! The canteens offer various packaging options:
- Reusable containers: deposit €4.00 to €6.00 depending on size, return at the return machines or in the cafeteria (only at the RheinAhrCampus)
- Own containers
- Disposable packaging: Extra charge €0.30
Coffee cups are also available from us as practical reusable cups!At our coffee stations, we exclusively use the reusable “LogiCup” (deposit: €0.80). You can get one from the cup vending machine at the coffee station. To return it, use the special return machine located at one of the vending machine stations.
What does the Studierendenwerk Koblenz pay attention to when shopping for groceries?
We want to use our resources responsibly. That's why we pay attention to the origin as well as the quality of our food. We usually buy fresh meat from the region (e.g. from the Eifel) and the potatoes also come from farmers nearby. We only use eggs from free-range, prefer MSC-certified fish and use organic products whenever possible. Our coffee is 100 % fair trade, and we also offer fair trade snacks in our cafeterias.
How do I find out which ingredients and allergens a canteen dish contains?
All ingredients and allergens that must be declared are listed with numbers in the menu plan behind the respective dish. You can find a list of all ingredients and allergens as well as the respective identification number here and on the notice boards in all canteens.
Most of the food we use does not contain any additives that need to be declared. Many products are prophylactically labelled by the manufacturer with a note about possible traces. We have decided not to label the manufacturer's information on "traces". The term "traces" refers to a possible content of minute amounts of allergenic foods that may unintentionally get into products. This can happen, for example, if hazelnuts are also processed in a production facility for chocolate and they pass through the same machines one after the other. The possible content of allergens is so low that it has no effect in most cases.
I cannot eat certain foods for health reasons - can I get a meal according to my needs?
If you are dependent on special food for health reasons (e.g. lactose intolerance, gluten intolerance, allergy to certain foods), we are happy to offer you a menu that is adapted to your needs. Please consult the respective kitchen manager in advance.
Can my child eat in the canteen at a reduced price/free of charge?
With the "Kids for free" card, children up to the age of 10 can eat for free in our canteens when accompanied by a parent. You can find all the information here.
How can I, as an organiser (within the university), pay for my guests in the canteen?
University organisers (university staff and members, as well as university institutions and organisations) can use our ‘Creditcard’ in canteens and cafeterias to pay for their guests without having to top it up in advance. The organisers will subsequently receive an invoice from us. Applications for the credit cards can be made at the service office to Anna Aldorf (Uni-Campus & RheinAhrCampus) or Jutta Kurth (RheinMoselCampus) (please allow a few days’ lead time).
Organisers inviting large numbers of people to the university or college can order meal vouchers from our respective service offices with 10 working days’ notice; participants can use these as a means of payment at the cash desks. To do so, our service offices require the following details:
- Date or time period of the event,
- the number of participants,
- the theme of the event,
- a billing address and an email address to which the voucher invoice should be sent,
- whether the participants are students, school pupils, staff or guests,
- whether the vouchers should include a drink (TetraPak).
Only vouchers that have been handed in at our cash desks will be invoiced.
Do I have to register as an internal university organiser if I want to eat in the canteen with a larger group?
We ask that visits with more than 10 guests to the canteen be announced at least 5 working days in advance so that our canteen can plan accordingly.
Depending on the number of guests, it is possible that staffing and stock levels in the refectory may be insufficient. We therefore ask for brief information if it is foreseeable in advance that more than 50 people may wish to visit the canteen at the same time (possibly to wind down after an event).
