In our canteens and cafeterias, you can pay easily and cashless using the integrated payment function in your student ID. The student ID is therefore also your canteen card (Mensakarte). You can top up your student ID at the card machine that you can find in front of our canteens or cafeterias - unfortunately, it is not possible to top up at the checkout in our canteens and cafeterias. Most top-up machines only accept girocard (EC cards). In addition, there is another machine at each location that accepts cash (notes only, no coins). You can find an overview of the top-up options and locations here.
Payment options for guests
Guests - i.e. everyone who is neither enrolled nor employed at the University of Koblenz or the Koblenz University of Applied Sciences - can pay in our canteens and cafeterias with girocard (EC card) and soon also with credit and debit cards. In the canteens, the guest price is automatically calculated when paying with these cards. Students and employees should therefore continue to pay with their canteen card in order to receive the discounted prices.
In addition, guests who regularly eat in our canteens and cafeterias can get a guest card at the top-up machine and top it up with at least 5 euros as a deposit. Since the top-up machine does not give any change, any difference is booked as a credit. We recommend topping up with at least 15 euros for the first time - this covers the deposit and a guest menu. At the RheinAhrCampus in Remagen, guest cards can be purchased in the cafeteria.
You can return the guest cards at the checkout in the cafeterias or in our service office (see contact below). We will then transfer the remaining balance including the deposit to your account.
Payment of remaining credit
If you would like to have the remaining credit on your student card paid out, please contact our service office during opening hours (see contact below). The card must be presented before the remaining credit can be paid out.
A defective or lost card must first be reported to the computer centre. They will then give you the number of the old card. To have the remaining credit paid out at the service centre, you will need either this number or the defective card.
Contact
Uni-Campus & RheinAhrCampus
Anna Aldorf
Phone: 0261 287-1107
E-mail:
Service hours (Uni-Campus room D 112):
Mon, Wed, Thu: 09:30 - 11:30 a.m.
The opening hours are valid until further notice.
RheinMoselCampus
Jutta Kurth
Phone: 0261 9528-542
E-mail:
Service hours (RheinMoselCampus Room A 042):
Tue & Thu: 10:00 - 11:30 a.m.
The opening hours apply until further notice.
